Commitment To Service
New Creations is dedicated to providing personalized beauty and excellent customer service in a comfortable, friendly environment. All of our licensed specialists sincerely enjoy what they do, and it is reflected in the loyalty of our clients. We promise individual attention and great service for all of our customers. If at any time you believe we have failed to live up to these standards, please bring it to our owner’s attention.
Cancellation Policy
If you are unable to keep your appointment, please contact us 24 hours prior to your scheduled time. If you miss two appointments without contacting us, you will be required to put down a credit card deposit equal to the amount of your next salon service to secure a reservation. This deposit will be applied to the cost of your next visit.
Appointments
Please arrive at your scheduled appointment time. We schedule appointments according to our experts’ availability and specialty. If you are running late, we understand that life (and traffic) happens, but please let us know so we can do our best to accommodate you. Arriving late will likely limit the time allocated for your service – this will lessen the effectiveness and most importantly your pleasure and enjoyment. As a courtesy to all clients, we do our best to ensure treatments are completed as scheduled.